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x2VOL Privacy Policy

 

Effective Date: August 21, 2026

Five For A Dollar, LLC d/b/a intelliVOL

Five For A Dollar, LLC d/b/a intelliVOL ("intelliVOL," "x2VOL," "we," "us," or "our") is committed to protecting the privacy and security of students, educators, parents, schools, school districts, and other users of x2VOL.

x2VOL is an Experiential Learning Management Platform used by schools and other organizations to manage, document, verify, reflect upon, and measure student experiences, including community service, service learning, civic engagement, work-based learning, internships, career and technical education, college and career readiness activities, and other experiential learning.

This Privacy Policy describes the information we collect, how we use and protect it, when it may be disclosed, and the rights available to schools, parents, students, and other users.

We design our student-data practices to support compliance with applicable student privacy requirements, including the Family Educational Rights and Privacy Act ("FERPA"), the Children's Online Privacy Protection Act and Rule ("COPPA"), applicable state student privacy laws, and other applicable privacy and data-protection requirements.

1. Our Role When Working With Schools

When a school, school district, or other educational institution contracts with intelliVOL to provide x2VOL, the educational institution determines the educational purposes for which student information is provided to and processed through x2VOL.

When applicable under FERPA, intelliVOL operates as a contractor performing an institutional service or function for the educational institution and may qualify as a "school official" with a legitimate educational interest.

In that capacity, intelliVOL:

  • Uses personally identifiable information from education records only for authorized educational purposes and to provide the contracted x2VOL services;
  • Operates under the direction and control of the educational institution with respect to the use and maintenance of education records as required by applicable law and contract;
  • Does not use education records for unauthorized commercial purposes;
  • Does not sell student personal information;
  • Does not use student personal information for targeted advertising;
  • Does not disclose education records except as authorized by the educational institution, necessary to provide the contracted service, or otherwise permitted or required by law; and
  • Requires service providers that receive student information to protect the information and use it only for authorized purposes.
  • Name;
  • Email address;
  • Student identification number or other school-assigned identifier;
  • School, campus, district, graduation year, grade level, or group affiliation;
  • Username and account credentials;
  • Parent or guardian information when applicable; and
  • Other information necessary to establish and administer an x2VOL account.
  • Service and volunteer activities;
  • Service-learning activities;
  • Civic engagement;
  • Work-based learning;
  • Internships;
  • CTE experiences;
  • College and career readiness activities;
  • Other school-authorized experiential learning;
  • Dates and duration of participation;
  • Goals and requirements;
  • Verification and approval information;
  • Student reflections;
  • Skills or competencies associated with experiences; and
  • Progress and completion information.
  • IP address;
  • Device and browser information;
  • Operating system;
  • Application version;
  • Login information;
  • Authentication information;
  • System activity;
  • Error and diagnostic information; and
  • Security and audit logs.
  • Create and maintain student accounts;
  • Authenticate users;
  • Document student experiences;
  • Track progress toward school or district requirements;
  • Facilitate verification and approval of experiences;
  • Capture student reflections;
  • Provide students and authorized educators with information about student progress;
  • Generate school and district reports;
  • Support authorized experiential learning programs;
  • Provide authorized artificial intelligence and analytics functionality;
  • Maintain, secure, troubleshoot, and improve x2VOL;
  • Provide customer and technical support;
  • Prevent fraud, misuse, and security incidents; and
  • Comply with applicable legal requirements.
  • Access to a child's personal information;
  • Correction of inaccurate information;
  • Deletion of the child's information, subject to applicable legal and contractual requirements; or
  • Termination of further collection or use where required by law.
  • Student information is processed only for authorized educational purposes and operation of the x2VOL service;
  • Student information will not be sold;
  • Student information will not be used for targeted advertising;
  • Student information will not be used to create advertising or unrelated commercial profiles of students;
  • Student information will not be used to train general-purpose or publicly available artificial intelligence models;
  • AI service providers receiving student information must be contractually restricted to providing services to intelliVOL and may not independently use student information for unrelated purposes;
  • Access to identifiable student information is limited to authorized users and service providers with a legitimate need for access;
  • intelliVOL applies data-minimization principles to AI processing; and
  • AI-generated information is intended to support educators and students and is not intended to independently make high-impact decisions concerning a student's admission, discipline, grading, employment, financial eligibility, or other similarly significant educational decisions.
  • Authenticate users;
  • Maintain secure sessions;
  • Remember user preferences;
  • Protect against fraud and unauthorized access;
  • Diagnose technical problems;
  • Measure service performance; and
  • Improve x2VOL functionality.
  • Cloud hosting and infrastructure;
  • Data storage and backup;
  • Authentication;
  • Security;
  • Customer support;
  • Communications;
  • Payment processing;
  • Application monitoring; and
  • Artificial intelligence or analytics processing.
  • Access controls;
  • Authentication;
  • Role-based permissions;
  • Secure transmission;
  • Infrastructure security;
  • Monitoring and logging;
  • Backup and recovery;
  • Vulnerability management;
  • Incident response;
  • Employee and contractor access; and
  • Service-provider security.
  • Data minimization;
  • Transparency;
  • Student and parent access;
  • Correction;
  • Data portability;
  • Deletion;
  • Information security;
  • Data retention;
  • Targeted advertising;
  • Sale of student information;
  • Profiling;
  • Service providers and subprocessors;
  • Security incidents; and
  • Privacy or data-protection assessments.
  • Maintain reasonable administrative, technical, and physical safeguards;
  • Provide clear information regarding collection and use of student information;
  • Facilitate authorized access to and correction of student information;
  • Delete student information upon an authorized school or district request within the period required by applicable law or contract;
  • Require applicable service providers to protect student information;
  • Not sell student personal information;
  • Not use student personal information for targeted advertising; and
  • Not create unauthorized commercial profiles of students.
  • Comply with applicable law, regulation, subpoena, court order, or other valid legal process;
  • Protect the security or integrity of x2VOL;
  • Investigate fraud, abuse, or security incidents;
  • Protect the rights, safety, or property of intelliVOL, our users, schools, students, or others; or
  • Enforce applicable agreements.

The school or school district remains responsible for determining which students and authorized personnel may use x2VOL and for administering applicable educational records in accordance with its own FERPA obligations.

2. Information We Collect

Account and Identification Information

Depending upon how x2VOL is used and configured by a school or other subscriber, we may collect account and identification information, including:

Experiential Learning Information

x2VOL may process information concerning student participation in activities, including:

Technical Information

When users access x2VOL, we may automatically collect information reasonably necessary to operate, secure, maintain, and improve the service, such as:

We limit collection of student information to information reasonably necessary to provide, secure, maintain, support, and improve the educational services authorized by the school or district.

3. How We Use Student Information

Student personal information is used for authorized educational and operational purposes, including to:

Student information is not used for unrelated commercial purposes.

4. FERPA and Education Records

x2VOL may receive or maintain information that constitutes an education record or personally identifiable information from an education record under FERPA.

When intelliVOL receives such information from a school or district under the FERPA school-official exception, intelliVOL will use and maintain that information only for the purposes for which the educational institution disclosed it and in accordance with applicable contractual and FERPA requirements.

intelliVOL will not redisclose personally identifiable information from education records except as authorized by the educational institution or otherwise permitted or required by law.

Schools and districts control access to education records maintained through their x2VOL accounts.

Parents and eligible students seeking to exercise FERPA rights regarding records maintained by a school should generally direct their request to the applicable school or district. intelliVOL will reasonably assist the educational institution in responding to authorized access, correction, export, or deletion requests.

5. Children Under 13 and COPPA

x2VOL may be used by students under 13 when authorized by a school, school district, parent, or legal guardian in accordance with applicable law.

When COPPA applies, intelliVOL will collect personal information from children only as permitted by COPPA and only to the extent reasonably necessary to provide the applicable service.

When x2VOL is provided to a school for an educational purpose and applicable law permits the school or district to authorize the collection of children's information on behalf of parents, intelliVOL may rely upon appropriately obtained school or district authorization for collection and use that is limited to the educational context.

intelliVOL remains responsible for complying with its obligations as an operator under COPPA.

When required, intelliVOL will provide the school, district, parent, or guardian with appropriate notice regarding the information collected from children and how that information is used and disclosed.

Parents, guardians, schools, or districts, as applicable, may request:

intelliVOL does not condition a child's participation on providing more personal information than is reasonably necessary for the applicable educational activity.

6. Artificial Intelligence and impactIQ

x2VOL may provide artificial intelligence, machine learning, analytics, or automated functionality, including functionality offered through impactIQ. impactIQ is a setting available to school staff and administrators and is off by default.

impactIQ may process authorized student information, including student reflections and experiential learning information, to provide educational insights such as identifying themes, skills, competencies, growth, engagement, or other indicators related to student experiences.

When AI functionality processes student information:

AI-generated results may contain errors or limitations and should be reviewed in the appropriate educational context.

Where required by law or contract, intelliVOL will conduct or support appropriate privacy, security, risk, or impact assessments associated with AI functionality.

7. We Do Not Sell Student Information or Use It for Advertising

intelliVOL does not sell student personal information.

We do not use student personal information for targeted advertising.

We do not create commercial advertising profiles of students based on their x2VOL activities.

We do not permit third-party advertising networks to use student personal information collected through school-authorized x2VOL accounts for behavioral or targeted advertising.

Information collected from students through school-authorized accounts is used for educational purposes, operation and improvement of x2VOL, security, support, and other purposes authorized by the educational institution or permitted by law.

8. Cookies, Analytics, and Similar Technologies

x2VOL may use cookies, local storage, authentication technologies, and similar technologies that are reasonably necessary to:

We do not use student information collected through school-authorized x2VOL accounts to enable third-party behavioral advertising.

9. Student Reflections and Potentially Sensitive Information

Students may submit reflections or other information describing their experiential learning activities.

Depending upon the activity or the content voluntarily submitted by a student, a reflection or experience record could reveal information that may be considered sensitive.

intelliVOL does not require students to disclose sensitive personal characteristics unless necessary for an authorized educational purpose established by the school or district.

Students should avoid including unnecessary highly sensitive personal information in reflections or other free-text fields.

10. Sharing Information With Schools and Authorized Organizations

Student information may be available to the school, district, or other group subscriber responsible for the student's x2VOL account, subject to the user's role and permissions.

Information concerning a specific experiential learning activity may also be made available to an organization or authorized individual when necessary to verify that the student participated in the activity.

We limit such disclosure to information reasonably necessary for verification or another authorized purpose.

11. Service Providers and Subprocessors

intelliVOL uses service providers to support the operation of x2VOL. These providers may perform functions such as:

Service providers that receive student personal information are authorized to process that information only as necessary to provide contracted services to intelliVOL and are required to maintain appropriate privacy and security protections.

intelliVOL does not authorize subprocessors to sell student information, use it for targeted advertising, or use it for unrelated commercial purposes.

Where required by applicable student privacy law or contract, intelliVOL will require successors and applicable third parties receiving student information to comply with applicable privacy and security obligations.

12. Data Security

intelliVOL maintains administrative, technical, and physical safeguards reasonably designed to protect the confidentiality, integrity, availability, and security of personal information.

Our security practices are designed to address areas such as:

No information system can be guaranteed to be completely secure. intelliVOL continually evaluates its security practices in light of the nature of the information processed and evolving risks.

13. Data Breach and Security Incident Response

intelliVOL maintains procedures for responding to suspected unauthorized access, acquisition, use, or disclosure of personal information.

If a security incident affects student information, intelliVOL will investigate the incident, take appropriate steps to contain and remediate it, and notify affected schools, districts, individuals, regulators, or other parties as required by applicable law and contractual obligations.

We will reasonably cooperate with affected educational institutions in meeting applicable student and parent notification requirements.

14. Data Retention and Deletion

intelliVOL retains personal information only for as long as reasonably necessary to provide the x2VOL services, fulfill the authorized educational purpose for which the information was collected, comply with contractual requirements, meet legitimate security and operational requirements, or satisfy applicable law.

Student personal information will not be retained indefinitely merely because it may be useful in the future.

Schools and districts may request deletion of student personal information in accordance with applicable law and their agreement with intelliVOL.

When an account or contract terminates, intelliVOL will provide applicable data-return and deletion procedures consistent with the applicable agreement and legal requirements.

Residual copies may temporarily remain in secure backup systems until overwritten or deleted according to established backup-retention procedures, unless applicable law requires earlier deletion.

15. Access, Correction, Export, and Deletion

Students, parents, and guardians may have rights under applicable law to access, review, correct, export, or request deletion of personal information.

For school-managed accounts, these requests should generally be directed to the student's school or district because the educational institution controls the student's educational records.

intelliVOL will reasonably assist schools and districts in responding to valid requests.

Where intelliVOL is required to respond directly, we may take reasonable steps to verify the identity and authority of the person making the request before releasing, modifying, or deleting information.

Where required, student information may be provided in a reasonably accessible electronic or machine-readable format.

16. Data Minimization

intelliVOL seeks to collect and process only personal information that is adequate, relevant, and reasonably necessary to provide x2VOL and fulfill authorized educational purposes.

We periodically evaluate the information collected by the platform and may discontinue collection or retention when information is no longer reasonably necessary.

17. Location Information

x2VOL may use general location information when necessary to provide location-related functionality, such as identifying relevant experiential learning opportunities.

We do not collect precise geolocation information from children or students unless it is reasonably necessary for an authorized feature and permitted under applicable law.

Where applicable law requires consent or additional notice for precise geolocation information, intelliVOL will obtain or facilitate the required authorization before such processing.

18. Communications and Marketing

Transactional communications may be sent to users regarding their accounts, activities, requirements, verification requests, system notifications, security matters, or other x2VOL services.

Student personal information obtained through a school-authorized account will not be used to market unrelated products or services to students.

Marketing communications related to x2VOL features such as newsletters and product updates are directed to adult administrators or other non-student users and may be sent as permitted by law. Recipients may unsubscribe from promotional communications using the instructions contained in those communications.

19. State Student Privacy Protections

In addition to FERPA and COPPA, intelliVOL will comply with applicable state student privacy laws governing its provision of x2VOL.

Where applicable, these protections may include requirements concerning:

Where a school or district contract provides protections greater than those contained in this Privacy Policy, intelliVOL will comply with the applicable contractual requirements.

20. Virginia Student Privacy

When x2VOL provides services subject to applicable Virginia student privacy law, intelliVOL will process student personal information only for authorized educational purposes and in accordance with applicable contractual requirements.

Among other applicable protections, intelliVOL will:

21. De-Identified and Aggregated Information

intelliVOL may create aggregated or de-identified information for purposes such as operating, securing, evaluating, and improving x2VOL and understanding general program outcomes.

Information treated as de-identified will be processed using reasonable measures designed to prevent it from being associated with an identifiable student.

intelliVOL will not attempt to re-identify information that has been maintained as de-identified except where necessary to test or validate de-identification processes or as otherwise permitted by law.

22. Legal Disclosures

We may disclose information when reasonably necessary to:

Where legally permitted and appropriate, intelliVOL will seek to direct requests for school-controlled student records to the applicable educational institution.

23. Business Transfers

If intelliVOL is involved in a merger, acquisition, reorganization, sale, or other transfer of all or part of its business, personal information may be transferred as part of that transaction subject to applicable law and contractual requirements.

Any successor receiving student personal information will be required, where applicable, to honor the privacy and security obligations governing that information.

A business transfer does not authorize the purchaser to use student information for targeted advertising, sale, or unrelated commercial purposes.

24. International Users

x2VOL is primarily designed to serve educational institutions and users in the United States.

Where intelliVOL agrees to provide services in another jurisdiction, applicable privacy and data-protection requirements will be addressed through the applicable agreement and privacy documentation.

Users should contact intelliVOL before deploying x2VOL in a jurisdiction requiring privacy or data-transfer protections not addressed by their existing agreement.

25. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in x2VOL, applicable law, technology, or our privacy and security practices.

When a change materially affects how student personal information is collected, used, maintained, or disclosed, intelliVOL will provide notice as required by applicable law or contract.

We will not materially expand the use of previously collected student information for an incompatible purpose without obtaining any authorization or consent required by applicable law.

The effective date at the beginning of this Privacy Policy identifies when this version became effective.

26. Contact Us

Questions regarding this Privacy Policy, student privacy, or intelliVOL's data practices may be directed to:

Five For A Dollar, LLC d/b/a intelliVOL
x2VOL
819 Water St., Suite 110
Kerrville, TX 78028
(866) 906-6400
support@intellivol.com

Schools and school districts with contractual privacy or security questions may also contact their designated intelliVOL representative.

intelliVOL

819 Water St.
Suite 110
Kerrville, TX 78028

(866) 906-6400

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